Terms of Service (Last Updated 01/01/2020)
This Agreement sets forth the general terms and conditions of your use of the freedesigna.com website and any of its products or services (collectively, “Website” or “Services”).
By accessing this Website, accessible from https://freedesigna.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you should quit accessing this site immediately.
Common Terms as used by freedesigna.com
We/Our/US as used by freedesigna.com refers to freedesigna.com as an establishment
YOU/HIS/HER as used by freedesigna.com refers to the user or client per time
User: Someone who accesses the information on our website
Client: Someone who has paid for any of our services
Customer Support : Our customer care unit on whatsapp platform which gives assistance to interested users or clients.
Designa: Our employee who designs the jobs as submitted by clients
Job Request : An action taking by a user on our website to indicate that he wants us to render a service to him
Job Revision : A term that indicates that a client wants his original request to be revisited
Eg . A client who submitted a job without specifying a color, may want a change in the color our designas used when designing his logo.
Job Correction: A term that indicates that a client wants his original request to be corrected
Eg . A client who submitted a job specifying a particular color say red, and then after delivery want a change in the color he originally specified say blue
You must be at least 13 years of age to use this Website. By using this Website and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age.
All our services are included in our ABOUT US PAGE (https://freedesigna.com/about-us)
Mode of Job Request
The only officially recognized way to submit a job to us is through our website via the link https://freedesigna.com/submit-job-now.
However, our customer service personnel or third parties may offer to help USERS submit a job. But freedesigna.com will not be held responsible for any issue that arises by submitting a job to us through a third party, including our staff.
Mode of Job Delivery
Our official mode of job delivery is through the email you provided when making a job request . We shall not be held responsible for any issue that arises from any other mode of job delivery to you
JOB REVISION (Results from our designas mistake)
Unsatisfied client have the right to request for a revision. This does not attract any additional pay. However, clients may be required to provide additional information to guide our designas on what to do next.
You can submit a revision to us by replying the delivery mail sent to you or through the link https://freedesigna.com/request-revision
JOB CORRECTION (Results from your mistake when making a request)
Unsatisfied client have the right to request for a correction. However, any correction requested after a job is done and ready for delivery or delivered will attract an additional fee of #200.
You can submit a correction to us by replying the delivery mail sent to you or through the link https://freedesigna.com/request-revision
REQUEST DECLINE AND REFUND
At our discretion, Freedesigna.com reserves the right to decline a request made by a user, and then refund the user within 24 hours.
Reasons that could lead to such decline, include, but not limited to
- Unwillingness of clients to provide enough information for his request.
- Making requests that outrightly infringes on the right(s) of others.
- Suspecting an ulterior motive from the client.
Mode of Communication
We recognize and permit the following communication modes:
- Chats with our customer service center
- Call / SMS to our official lines
- Emails to our official mails
- Comments and responses on our social media outlets
However, our communication representatives per time, reserves the right to withdraw from any uncivilized communication with a user or client. As such, our communication representatives may desist from giving further reply or assistance, when at his discretion, the communication is deemed uncivilized.
We only recognize the following payment options as valid
- Payments made by a user on our sites online payment platform
- Cash transfers or deposits made to the account numbers clearly stated on our website.
- Airtime transfers made to 08138240028 (which attracts a 30% extra fee)
We refund clients if we did not work and deliver the job request at all. We will refund you, your payment for the job, minus #50 (which goes as bank charge). But once, we have done and delivered the job, the only option for you to get the desired value for your money is through JOB REVISION
We do not own any data, information or material (“Content”) that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review Content on the Website submitted or created using our Services by you. Unless specifically permitted by you, your use of the Website does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose. But you grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable.
Site Revisions and Errata
The materials appearing on Freedesigna.com’s Website may include technical, typographical, or photographic errors. As such, if needs be, Freedesigna.com may change the materials contained on its Website at any time without notice. Freedesigna.com does not make any commitment to update the materials.
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Freedesigna, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Freedesigna has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Freedesigna and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Freedesigna.com for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
You agree to indemnify and hold Freedesigna.com and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any willful misconduct on your part.
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Oyo, Nigeria without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Nigeria. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Oyo, Nigeria, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Links To Other Websites
Freedesigna.com has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Freedesigna.com of the site. The use of any linked website is at the user’s own risk.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
All enquiries should be directed to our customer support center or via the mail firstname.lastname@example.org