Here we have some frequent questions, asked by our clients, and our simple responses to them. For a more detailed guide on how to use our site features, please visit our site guide or our guide videos
We highlighted all our primary services on our about us page. For our additional services, please see the “other question” section on this page
Yes, Its free or so cheap, because, we want to give every one a sense of belonging, no matter his/her financial status
We have about 5 payment options, web payment, Cash transfer, Bank Deposit, USSD Code, Airtime Transfer. All these options are available here
Yes, we refund money to clients, if by justification, we did not work to earn the money
- Chat us up
- Provide us with the Payment Reference Number (PRN) or payment details and reasons why we should refund you
Paying online using our online payment processors is safe and secured. It also offer an official receipt from us.However, we do not prefer any payment method over the other. Make use of anyone you prefer.
Yes, it secured and encrypted, we use the Paystack payment processor, which is well known and approved by all Nigerian banks.
Moreover, our site is HTTPS secured, hence your bank and card details are highly secured
- Visit freedesigna.com
- Click submit a job
- Fill in the request form with details(mail) and Photo or Graphic to be edited/created.
- Then Submit After 2 hours, we will deliver edited photo/graphics to your mail.
Any question ?
Use the chat button on the site.
Simple answer is NO!. Kindly note, All images, job description, etc dropped with chat support, has no way of reaching our designas. We have our designas, who do the design jobs. To get your job to their reach, please submit it with all details via this link. https://freedesigna.com/submit-job-now.
Because source files are usually large, and not always needed by clients, we only deliver them on request by the client. So, If you will need them, please let us know when submitting your job
Source files are the files, the designer, have used to create your designs. The more well-known files include Adobe’s Photoshop, Illustrator and Corel Draw.
It is useful in case you want to print out your job for commercial purposes
For Paid submissions, delivery time is about 2hrs
For free submissions, delivery time is about 2-5 days This is because, we receive lots of free request daily, and we treat our free requests, on a first come first serve basis.But we give preference to our paid requests
We recommend you use the paid service options, if you want a very fast delivery of services
We will deliver your job to the email you used when submitting your job.Therefore, be sure, you use a valid working email when submitting a job to us
Explainer Videos helps people understand some products easier and faster. So we explained our site features, in very short videos.
We also run an online tutorial class on graphic design and photo editing You can apply here
We also provide a “work from home ” job opportunity to good photo editors and graphic designas who want to work with us. You can apply here
We sell DATA subscriptions to all Networks, starting from 1GB for #500. You can chat our support for that
We create short explainer videos to market a product or service. See samples of our videos here
Do you think there is a question that needs to be answered here, please, click the green button and let our support know about it. We promise you to update it in no time.